Audit-ready water safety compliance for Australian healthcare facilities

NATA-accredited testing for sterilisation rooms (AS 5369), dental chair water and Legionella monitoring. No technician call-outs, no lab accounts. We send the kit, you collect the sample, our priority courier collects from your reception desk.

NATA logo with blue text and orange diamond shape surrounding it, and the words "World Recognised Accreditation" below.
Order
online Simple From Start to Finish Order online, receive your kit, collect samples following our step-by-step instructions. No specialist knowledge required — we guide you through every step.
One
price Everything Included Collection kit, priority courier, NATA-accredited laboratory analysis and your audit-ready report — no lab accounts, no separate invoices, no surprises.
Ready
to file No Interpretation Needed Plain-English results benchmarked against AS 5369:2023 and AS/NZS 3666 as applicable — formatted for your compliance folder, not a raw data spreadsheet.
We
manage it Logistics Handled For You We book the courier, manage chain of custody and deliver your NATA-certified results directly. Your only job is collecting the samples.

How It Works

  • Safe Water Lab Kit

    Step 1 - We send you a kit

    A sample collection kit is sent directly to your business. Everything you need is included.

  • Illustration of a woman cleaning a kitchen countertop with cleaning spray, near the sink, with various cleaning supplies on the counter.

    Step 2 - Collect the sample

    Simple step-by-step instructions are included in every kit. Your staff can do this — no specialist training required.

  • Two scientists in a laboratory, one male and one female, working at a table with large glass flasks filled with blue liquid, surrounded by lab equipment and shelves with chemicals, with a clock showing 2:15.

    Step 3 - Priority pick up

    Call the priority number in your kit, quote your barcode, and a courier collects directly from your premises — no accounts, no paperwork, no cost to you.

  • Safe Water Lab Report

    Step 4 - Receive your results

    Your NATA Certificate of Analysis and plain-English results summary are emailed directly on completion — benchmarked against your applicable compliance standard and ready to file.

Select Your Practice Type

Water safety compliance obligations apply to any healthcare facility that reprocesses reusable instruments, operates dental chairs, or houses vulnerable residents in a shared water system. Select your facility type below to see exactly what applies to you.

Dental practices have two separate water compliance obligations — the water flowing through your dental chairs during patient treatment, and the water used to rinse and sterilise instruments in your sterilisation room. Both are mandatory under different standards.

Chair Water Test One sample per dental chair — each chair is an independent water circuit
Quarterly
Monthly Sterilisation Room Monitoring Chemistry parameters — one sample covers your whole practice
Monthly
Annual Sterilisation Room Audit Full parameter screen including endotoxins, metals and microbiology
Annually
See full details & pricing for dental → Pricing, what’s tested, and how to order

Any practice that reprocesses reusable instruments — podiatrists, GPs with procedure rooms, physiotherapists, specialist clinics and day surgery facilities — must test the water in their sterilisation room under AS 5369:2023.

Monthly Sterilisation Room Monitoring Chemistry parameters — one sample covers your whole practice
Monthly
Annual Sterilisation Room Audit Full parameter screen — Table 7.2, Table 7.4, or Combined
Annually
See full details & pricing for medical → Pricing, what’s tested, and how to order

Residential aged care facilities have two water safety obligations — monthly monitoring of tap water from nominated high-risk outlets for Legionella, HPC and temperature, and sterilisation room water testing if instruments are reprocessed on-site. Both require NATA-accredited documentation for the Aged Care Quality and Safety Commission.

Legionella & HPC Tap Water Monitoring Legionella culture, Heterotrophic Plate Count and temperature logging — Essential (5 pts), Standard (10 pts) or Campus (20 pts)
Monthly
Sterilisation Room Water Testing If instruments are reprocessed on-site — AS 5369:2023
Monthly + Annual
Legionella Remediation Kit Post-positive verification testing — priority fast-tracked results
On demand

Cooling tower testing is outside our current scope — contact us if cooling towers are present at your facility.

See full details & pricing for aged care → Pricing, what’s tested, and how to order
Why it matters Not all lab results are equal If your facility or practice is ever audited, inspected or subject to a complaint, a NATA-accredited laboratory report is the difference between having defensible documentation and having nothing. A test result only becomes a compliance record when it is issued by a NATA-accredited laboratory, explicitly benchmarked against the applicable Australian standard, and formatted for your audit file. Without those three things, you have data — not documentation.
Government recognised NATA is the body the Australian Government endorses for laboratory accreditation. Their endorsement is what gives a test result standing with regulators and accreditation bodies.
Audit-ready documentation Our reports explicitly reference the applicable Australian standard and regulatory limits — exactly what an auditor or accreditation reviewer needs to see in your compliance records.
Your protection if things go wrong If a complaint or incident is ever investigated, documented NATA-accredited test results are your evidence of due diligence. Data without accreditation is not.

Not sure what you need?

Tell us about your facility or practice and we'll help you find the right kit.

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