Water compliance testing for dental practices
Dental practices have two separate water testing obligations. We cover both — chair water and sterilisation room — with NATA-accredited results and zero admin on your end.
Your Compliance Obligations
Two water systems. Two seperate requirements.
Obligation 1
Chair Water Testing
ADA IPC Guidelines (5th Ed.) · Dental Board of Australia
The water flowing through your dental chairs — into handpieces, ultrasonic scalers and air/water syringes — passes through narrow tubing that can harbour bacterial biofilm. Testing confirms bacteria levels are within safe limits for patient care.
Obligation 2
Sterilisation Room Testing
AS 5369:2023 Tables 7.2 & 7.4 · Routine Monitoring
The purified water in your sterilisation room must meet strict chemistry and microbiology limits. This covers both your washer-disinfector final rinse water (Table 7.2) and your autoclave feedwater (Table 7.4), and applies to all practices that reprocess reusable instruments.
Not sure what applies to your practice?
Two Ways to Work With Us
Every test we offer is available two ways — collect the sample yourself with our easy kit, or have one of our technicians visit and take care of it for you. Same NATA-accredited analysis. Same audit-ready report.
Order a kit online
We send the kit to your practice. Your team collects the sample in around ten minutes using simple step-by-step instructions. Our priority courier collects from reception, and your report is emailed when complete.
Lower cost — you collect the sample
Order online in minutes
Ideal for single-site practices
From
$379 per test
View kits & pricing ↓
We handle everything
One of our technicians visits your practice, collects the sample to method, and lodges it with the laboratory. You don't lift a finger — you simply receive the same NATA-accredited, audit-ready report. Ideal for busy practices and multi-site groups wanting consistency.
Zero admin for your team
Consistent sampling across multi-site groups
Sampled by a trained technician
Tailored to your practice
Enquire for pricing
Enquire about a managed programme →
Kit Products and Pricing
Everything your practice needs. Sample kit, courier and accredited report Included.
All prices ex GST · Kit, courier and NATA-accredited report included
During treatment, water flows through narrow tubing inside every dental chair — into handpieces, scalers and syringes. Bacteria builds up in these lines over time. Testing confirms bacteria levels are within safe limits for patient care.
Order now →
Select your chair count on the product page to confirm your price.
AS 5369:2023 requires monthly testing of the water in your sterilisation room. Routine monitoring confirms bacteria levels and key chemistry parameters are within specification every month.
Order now →
Kit dispatched within one business day of order.
Once a year, AS 5369:2023 requires a full parameter screen of your washer-disinfector final rinse water. This goes beyond the monthly routine test to include endotoxins, iron, phosphates and silica.
Note: Also required when a new washer-disinfector or RO filter is installed. If your washer and autoclave share a water supply, see the Combined Audit below.
Order now →
Kit dispatched within one business day of order.
Your autoclave requires chemically pure feedwater to function correctly and protect instruments. AS 5369:2023 Table 7.4 sets strict chemistry and metals limits for dedicated steam generator feedwater.
Note: Applies to dedicated steam generator autoclaves. Also required at new autoclave installation (IQ/OQ). If your washer and autoclave share a water supply, see the Combined Audit below.
Order now →
Kit dispatched within one business day of order.
If your washer-disinfector and autoclave are fed from the same RO water supply, a single sample satisfies both Table 7.2 and Table 7.4 in one submission. The most common scenario for practices with a single RO unit — and the most cost-effective option. Order now → Kit dispatched within one business day of order.
Note: For practices where the washer-disinfector and autoclave have separate water supplies, use the individual Table 7.2 and Table 7.4 products above.
Required — Quarterly
SWL-D
Dental Chair Water Test
ADA IPC Guidelines (5th Ed.) · Dental Board of Australia
$449
4 chairs
ex GST · per quarterly round
ex GST · per quarterly round
During treatment, water flows through narrow tubing inside every dental chair — into handpieces, scalers and syringes. Bacteria builds up in these lines over time. Testing confirms bacteria levels are within safe limits for patient care.
How many dental chairs?
Each chair requires its own sample — results reported per chair.
HCC by R2A agar, 25°C, 7-day incubation
One sample per chair — each chair is a separate circuit
Benchmarked against ADA limit of <200 CFU/mL
NATA-accredited Certificate of Analysis + audit-ready compliance report
Required — Monthly
SWL-R
Washer-Disinfector Monthly Water Test
AS 5369:2023 Table 8.1 · Routine Monitoring
$399
/ month
ex GST · Year 1
ex GST · Year 1
AS 5369:2023 requires monthly testing of the water in your sterilisation room. Routine monitoring confirms bacteria levels and key chemistry parameters are within specification every month.
Conductivity, hardness and chloride
Total Viable Count (TVC) by R2A membrane filtration — Year 1
One sample covers your whole practice
NATA-accredited Certificate of Analysis
Year 2+
$299/ mo
After 12 months of consistently passing results, AS 5369:2023 allows TVC testing to drop from monthly to annual. Year 2 kits cover chemistry only — conductivity, hardness and chloride.
Required — Annual
SWL-W
Washer-Disinfector Annual Water Test
AS 5369:2023 Table 7.2 · Final Rinse Water
$749
ex GST
per annual submission
per annual submission
Once a year, AS 5369:2023 requires a full parameter screen of your washer-disinfector final rinse water. This goes beyond the monthly routine test to include endotoxins, iron, phosphates and silica.
pH, conductivity, hardness, chloride
Iron, reactive phosphates, reactive silica
Total Viable Count (TVC)
Bacterial Endotoxins (LAL) — ≤0.25 EU/mL
Reported against all AS 5369:2023 Table 7.2 limits
NATA-accredited Certificate of Analysis
Required — Annual
SWL-A
Autoclave Annual Water Test
AS 5369:2023 Table 7.4 · Autoclave Feedwater
$379
ex GST
per annual submission
per annual submission
Your autoclave requires chemically pure feedwater to function correctly and protect instruments. AS 5369:2023 Table 7.4 sets strict chemistry and metals limits for dedicated steam generator feedwater.
pH, conductivity, hardness, chloride (strict limits)
Evaporative residue (Total Solids)
Reactive silica and phosphates
Full heavy metals screen — Cd, Pb, As, Hg + others
Colour and appearance
NATA-accredited Certificate of Analysis
Required — Annual
SWL-C
Washer-Disinfector + Autoclave Annual Water Test
AS 5369:2023 Tables 7.2 + 7.4 · Combined Submission
$849
ex GST
per annual submission · saves $279 vs separate
per annual submission · saves $279 vs separate
If your washer-disinfector and autoclave are fed from the same RO water supply, a single sample satisfies both Table 7.2 and Table 7.4 in one submission. The most common scenario for practices with a single RO unit — and the most cost-effective option. Order now → Kit dispatched within one business day of order.
All Table 7.2 parameters — washer-disinfector final rinse
All Table 7.4 parameters — autoclave feedwater
Bacterial Endotoxins (LAL) and Total Viable Count (TVC)
Full heavy metals screen
One sample — reported against both Table 7.2 and 7.4 limits
NATA-accredited Certificate of Analysis
The prices shown are available for practices in metropolitan areas (excluding Darwin). If you're located elsewhere or in Darwin, reach out and we'll prepare a quote tailored to your location.
How The Kits Work
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Step 1 - We send you a kit
A quick conversation to confirm which tests apply to your practice — or order a kit directly online if you already know what you need.
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Step 2 - Collect the sample
The process takes about 5 minutes. Step-by-step instructions included. Your practice manager or dental assistant can do this.
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Step 3 - Priority pick up
Call the priority number in your kit, quote your pre-paid barcode, and a courier collects directly from your reception desk — no accounts, no paperwork, no cost to you.
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Step 4 - Receive your results
Your NATA Certificate of Analysis and audit-ready compliance report are emailed within 10 business days — benchmarked against AS 5369:2023 and ADA guideline limits, ready to file for your next audit.
Your compliance report, clearly explained
Every test includes a NATA-endorsed Certificate of Analysis and an audit-ready compliance report. Your report shows each parameter, the result, the regulatory limit, and whether it is within specification. Everything you need to file for your compliance records.
Issued by a NATA-accredited laboratory under ISO/IEC 17025
Results benchmarked against ADA Guidelines and AS 5369:2023 limits
NATA accreditation under ISO/IEC 17025 is the recognised standard for documentary evidence in any Dental Board of Australia or AHPRA audit or accreditation review
Emailed within 5–7 business days of sample receipt
NATA Certificate of Analysis attached as PDF — ready to file
Example report uses fictitious practice and sample data.
Compliance Labs
Water Quality
Compliance Report
NATA Endorsed
Compliance Report
Standard
AS 5369:2023 Table 7.2 — Final Rinse Water (Washer-Disinfector)
Chemistry
Microbiology
| Parameter | Result | Limit | Status |
|---|---|---|---|
| pH | 6.4 | 5.0–7.0 | Within limits |
| Conductivity | 18 µS/cm | ≤30 µS/cm | Within limits |
| Total Hardness | <1 mg/L | ≤2 mg/L | Within limits |
| Chloride | 8.2 mg/L | ≤50 mg/L | Within limits |
| Reactive Phosphate | 0.08 mg/L | ≤0.3 mg/L | Within limits |
| Silica (Reactive) | 0.12 mg/L | ≤1.0 mg/L | Within limits |
| Iron (total) | <0.02 mg/L | ≤0.2 mg/L | Within limits |
| Parameter | Result | Limit | Status |
|---|---|---|---|
| Bacterial EndotoxinsLAL kinetic-chromogenic | 0.04 EU/mL | ≤0.25 EU/mL | Within limits |
| Heterotrophic Colony CountR2A agar, membrane filtration | <1 CFU/100mL | ≤100 CFU/100mL | Within limits |
Prepared by a NATA-accredited laboratory in accordance with ISO/IEC 17025. Results relate solely to the samples as received. This report must not be reproduced except in full without written approval from Compliance Labs.
CL-2026-07832
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Common Questions
Yes — they are completely separate water systems with separate compliance obligations. The water flowing through your dental chairs has nothing to do with the water in your sterilisation room. Chair water is governed by the ADA IPC Guidelines, while sterilisation room water is governed by AS 5369:2023. Both are mandatory.
Yes. Every test is available as a fully managed service — one of our technicians visits your practice, collects the sample to the correct method, and lodges it with the laboratory. You receive the same NATA-accredited, audit-ready report without your team having to do anything. Enquire for managed-service pricing.
With a kit, we send everything to your practice and your team collects the sample (about ten minutes) before our priority courier collects it. With the managed service, our technician comes to you and handles the collection entirely. Both use the same NATA-accredited laboratory and produce the same audit-ready report — the difference is simply who takes the sample.
Yes. We work with dental groups and multi-site practices to deliver consistent water compliance across every location — same kit, same report format, same documentation standard. This is available as either self-serve kits or a fully managed technician programme. Contact us to discuss a programme for your group.
Yes. Collection takes around 5 minutes and requires no specialist training. Clear step-by-step instructions are included in every kit. Your practice manager or dental assistant can do this during any quiet moment in the day. No lab visit required. If you'd prefer not to handle it at all, our managed service has a technician do it for you.
The monthly test covers routine monitoring — bacteria levels and key chemistry parameters checked every month to confirm your system is within specification. The annual test is a more comprehensive screen covering all AS 5369:2023 Table 7.2 parameters, including endotoxins, iron, phosphates and silica. Both are required under AS 5369:2023 — they complement each other rather than one replacing the other.
It depends on your setup. If your washer-disinfector and autoclave are connected to the same RO water outlet, one sample covers both — use the Washer-Disinfector + Autoclave Annual Water Test and save $279 compared to testing separately. If they have separate water supplies, you need both tests individually. Not sure which applies to your practice? Contact us and we’ll help you work it out before you order.
The ADA IPC Guidelines (5th Ed.) recommend quarterly testing for established practices. For new practices, or following a failed result, monthly testing is recommended until two consecutive passing results are achieved. Quarterly testing should then resume and be maintained as your ongoing compliance baseline.
A failed result isn’t unusual — particularly on a first test. We’ll notify you immediately and explain clearly which parameter failed and by how much. Most failures are resolved by flushing the water system and retesting. We offer a post-fail retest kit to get your practice back into compliance quickly, with a new NATA-accredited result to file.
DIY dipslide test kits can give a rough pass/fail indication but they are not NATA-accredited and do not produce a Certificate of Analysis. If your practice is subject to an infection control inspection by the Dental Council, or if a patient complaint leads to an AHPRA investigation, a DIY result will not provide the documented, independent evidence you need. A NATA-accredited result from an ISO/IEC 17025 accredited laboratory is the standard of documentation that regulators, insurers and courts recognise.
Yes. Our laboratory partners hold NATA accreditation under ISO/IEC 17025 — the accreditation standard recognised by the Australian Government and accepted by the Dental Board of Australia, AHPRA and the courts. Each result comes with a NATA-endorsed Certificate of Analysis ready to file for your compliance records.
Yes. Waterline treatment products reduce bacterial growth but do not guarantee compliance — treated lines still fail testing in a significant proportion of practices. The ADA IPC Guidelines and AS 5369:2023 both require documented testing regardless of the treatment protocol in place. Testing is the only way to confirm that your treatment is actually working and to produce the compliance record your practice needs.
Your NATA Certificate of Analysis and plain-English results summary are emailed within 10 business days of the laboratory receiving your sample. HCC testing by R2A agar requires a 7-day incubation period — this is the gold standard method required by the ADA Guidelines and cannot be shortened without compromising accuracy.
Testing is not framed as a direct statute but the compliance obligation is real. Every dentist affirms IPC compliance at AHPRA registration renewal. The DBA expects practitioners to follow the ADA IPC Guidelines, which reference AS 5369:2023. Practices without documented testing results are exposed — during an infection control inspection, a patient complaint, or an AHPRA investigation, the absence of testing records is a gap that cannot be explained away.
Not sure which tests your practice needs?
Book a free 15-minute compliance call. We'll confirm exactly which AS 5369:2023 tables apply to your setup, recommend the right service model, and give you clear pricing — at no cost and no obligation.
Book a free compliance call →
or email info@clearcompliancelabs.com.au